Nye Insurance LLC (doing business as Nye Insurance) ("we," "us," "our") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how Nye Insurance collects and uses information about you when you:
- Submit a request or form on this website
- Receive email or phone follow-up from our team
- Opt in to receive SMS messages from us
If you fill out a form on lorinye.com, we will reach out to you. That follow-up is typically by email and phone. SMS messages are sent only if you have opted in to receive them.
Data We Collect
When you opt in to receive SMS messages, we collect:
- Your name
- Your phone number
- Consent to send SMS messages
When you submit a form on this website, we also collect the information you provide so we can follow up about your health insurance request, including:
- Your name, email address, and phone number
- ZIP code, county, and state
- Coverage details and notes about your situation
- Consent to be contacted by phone or email
We may also collect limited technical information needed to run the website, such as basic analytics about site visits.
How We Use Your Data
We use your information to:
- Operate our business
- Respond to form submissions and contact requests
- Send a confirmation email and follow up by email or phone, typically within 24 hours
- Send you the SMS messages you have opted in to receive
Data Sharing
- Customer data is not shared with 3rd parties for promotional or marketing purposes.
- Mobile opt-in and consent are never shared with anyone for any purpose. Any information sharing that may be mentioned elsewhere in this policy excludes mobile opt-in data.
- We may use service providers that help us operate our business, such as email delivery, customer relationship management, website hosting, and analytics. Those providers may process your information only as needed to provide those services to us.
Messaging Program Terms and Conditions
- The messaging program consists of general customer care messaging to answer questions and provide support to customers. Messages will be sent from (503) 966-2345.
- You can cancel the SMS service at any time. Just text STOP to the phone number from which you received messages. After you send the SMS message STOP to us, we will send you an SMS message to confirm that you have been unsubscribed. After this, you will no longer receive SMS messages from us. If you want to join again, just sign up as you did the first time and we will start sending SMS messages to you again.
- If you are experiencing issues with the messaging program you can reply with the keyword HELP for more assistance, or you can get help directly at support@lorinye.com.
- Carriers are not liable for delayed or undelivered messages.
- As always, message and data rates may apply for any messages sent to you from us and to us from you. Message frequency will vary based on communication needs. If you have any questions about your text plan or data plan, it is best to contact your wireless provider.
- If you have any questions regarding privacy, please read our privacy policy details contained in the rest of this page or contact us at support@lorinye.com.
Email and Phone Contact
When you submit a form on this website, we send a confirmation email and a member of our team follows up by email and/or phone about your request. You can ask us to stop those follow-ups at any time by emailing support@lorinye.com or by telling us during a call.
Stopping SMS messages (by texting STOP) does not automatically cancel email or phone follow-up from a form you already submitted. Tell us if you want us to stop all contact.
Contact Us
Questions about this policy, your information, or how we contact you can be sent to: